Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at ranch-piz.rest (the "Website") or any services offered by Pizza Ranch ("Company," "we," "us," or "our"). By accessing or using our Website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease use of our Website and services.

1. Acceptance of Terms

By accessing, browsing, or otherwise using the Website located at ranch-piz.rest, placing an order through our platform, or otherwise engaging with any service provided by Pizza Ranch, you expressly agree to comply with and be legally bound by these Terms of Service, along with any additional guidelines, policies, or rules applicable to specific features or services that may be posted on the Website from time to time. These Terms constitute a binding legal agreement between you ("User," "you," or "your") and Pizza Ranch.

If you are accessing or using this Website on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind such entity to these Terms, and in that case, "you" and "your" will refer to that entity.

You must be at least eighteen (18) years of age to use this Website and to place orders through our platform. By using this Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding agreements under applicable law. Pizza Ranch reserves the right to request proof of age at any time and to refuse service to any person who does not meet this requirement.

These Terms are subject to applicable federal and state laws of the United States, including but not limited to consumer protection regulations enforced by the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 41 et seq.), and all other applicable local, state, and federal statutes and regulations.

2. Description of Services

Pizza Ranch is a food service business that offers customers the ability to browse our menu, place online orders for pickup or delivery, learn about our products and promotions, and otherwise interact with our brand through our Website and associated digital platforms.

Our services include, but are not limited to, the following:

• Online Food Ordering: The ability to browse our food and beverage menu and place orders for pickup or delivery, subject to availability and operational hours.
• Menu Information: Up-to-date details about our food offerings, including descriptions, pricing, allergen information, and nutritional content where available.
• Promotional Offers: Access to special deals, coupons, loyalty rewards, and promotional discounts as may be made available from time to time.
• Customer Support: Communication channels through which customers may contact us with questions, complaints, or feedback.
• General Information: Content about our company, locations, hours of operation, and other informational material.

We reserve the right to modify, suspend, discontinue, or restrict access to any aspect of our services at any time without prior notice or liability. Pizza Ranch does not guarantee that any particular service, feature, or content will remain available on the Website.

All food items are subject to availability. Menu items, pricing, and promotions may vary by location. We make reasonable efforts to ensure that all information displayed on the Website is accurate and current; however, we do not warrant the completeness or accuracy of any such information at any given time.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of the Website and our services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing an order, or otherwise engaging with our services.
• Maintain the security and confidentiality of your account credentials, if applicable, and notify us immediately of any unauthorized access to your account.
• Use the Website and services solely for lawful purposes and in a manner that does not infringe the rights of others.
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of our Website and services.
• Promptly pay all charges incurred in connection with your orders, including applicable taxes and delivery fees.
• Ensure that any information provided to us, including delivery addresses and contact details, is accurate and up to date.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following activities when using our Website or services:

• Using the Website for any unlawful, fraudulent, or harmful purpose, or in any manner that violates applicable law or regulation.
• Attempting to gain unauthorized access to any portion of the Website, server, database, or any systems or networks connected to our platform.
• Submitting false, misleading, or fraudulent orders, payment information, or personal data.
• Engaging in any conduct that restricts or inhibits any other user's enjoyment of the Website or that damages, disables, overburdens, or impairs our systems or servers.
• Using any robot, spider, scraper, data mining tool, data gathering or extraction tool, or other automated means to access the Website without our express written permission.
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Website or its content for commercial purposes without our prior written consent.
• Uploading, transmitting, or distributing any viruses, malware, or other harmful software through the Website.
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity.
• Attempting to circumvent or interfere with any security features of the Website, including but not limited to encryption and access controls.
• Collecting or harvesting personal information about other users without their express consent.
• Using our services to engage in any form of harassment, abuse, or discriminatory conduct toward our employees, contractors, or other users.
• Engaging in any activity that violates the Children's Online Privacy Protection Act (COPPA), the CAN-SPAM Act, or other applicable federal or state statutes.

Violation of any of the foregoing prohibited activities may result in immediate termination of your access to our Website and services, and may subject you to civil or criminal liability under applicable law.

4. Intellectual Property Rights

All content, materials, and intellectual property on the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations, software, and the overall design and appearance of the Website (collectively, "Content"), are the exclusive property of Pizza Ranch or its content suppliers and are protected under applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and other applicable federal and state laws.

The Pizza Ranch name, logo, trademarks, service marks, trade names, and other distinctive brand features are proprietary to Pizza Ranch. Nothing in these Terms shall be construed as granting any license or right to use any trademark, service mark, or logo displayed on this Website without the prior written permission of Pizza Ranch or the respective owner.

Subject to your compliance with these Terms, Pizza Ranch grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial purposes. This license does not include the right to:

• Modify or create derivative works based on the Website or its Content.
• Commercially exploit any part of the Website or its Content.
• Reproduce, duplicate, copy, sell, or resell any portion of the Website or its Content.
• Use data mining, robots, or similar data gathering and extraction tools on the Website.
• Frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information without express written consent.

Any unauthorized use of the Content or intellectual property on this Website may violate applicable copyright, trademark, or other proprietary rights laws and is strictly prohibited. Pizza Ranch reserves all rights not expressly granted in these Terms.

If you believe that any content on our Website infringes upon your intellectual property rights, please contact us at [email protected] with sufficient detail to enable us to investigate and respond to your claim in accordance with applicable law, including the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

5. Payment Terms

When you place an order through our Website, you agree to pay all charges associated with that order, including the price of the food items selected, any applicable taxes (including sales tax as required under applicable state and local laws), delivery fees, service fees, and any other charges disclosed at the time of purchase.

By submitting your payment information, you represent and warrant that:

• You are authorized to use the payment method provided.
• The payment information you provide is accurate and complete.
• You will promptly notify us of any changes to your payment information.

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. We reserve the right to modify pricing at any time, and such changes will be reflected on the Website. Prices for orders already confirmed and accepted will not be retroactively adjusted, except in cases of manifest error.

Pizza Ranch uses third-party payment processors to handle payment transactions. By submitting payment information through our Website, you authorize us and our designated payment processor to charge the applicable amounts to your chosen payment method. We do not store your full payment card details on our servers; such information is handled by our payment processor in accordance with applicable Payment Card Industry Data Security Standard (PCI DSS) requirements.

In the event of a billing dispute, you must contact us at [email protected] within thirty (30) days of the date of the disputed transaction. Failure to notify us within this period may limit your ability to dispute the charge. Nothing in this provision limits your rights under applicable law, including rights under the Fair Credit Billing Act (FCBA) or other applicable consumer protection statutes.

Promotional discounts, coupons, and loyalty rewards are subject to specific terms and conditions and may not be combined with other offers unless expressly stated. We reserve the right to modify, suspend, or discontinue any promotional program at any time without prior notice.

6. Disclaimer of Warranties

To the fullest extent permissible under applicable law, Pizza Ranch expressly disclaims all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties that the Website will be uninterrupted, timely, secure, or error-free.
• Warranties that the results obtained from the use of the Website will be accurate or reliable.
• Warranties regarding the quality of any products, services, information, or other material purchased or obtained through the Website.
• Warranties that any errors in the Website or its Content will be corrected.

Pizza Ranch does not warrant that the Website is free of viruses or other harmful components. You assume all responsibility and risk for your use of the Website and the internet generally. Some jurisdictions do not allow the exclusion of implied warranties; therefore, some of the above exclusions may not apply to you. In such cases, the scope and duration of any implied warranty shall be the minimum required by applicable law.

Nutritional information, allergen disclosures, and ingredient details provided on the Website are based on standard recipes and may vary due to ingredient substitutions, preparation methods, and other factors. This information is provided for general guidance only and does not constitute medical or dietary advice. Customers with food allergies or dietary restrictions are encouraged to contact us directly before placing an order.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Pizza Ranch, its officers, directors, employees, agents, licensors, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, data, goodwill, revenue, business opportunities, or other intangible losses, arising out of or in connection with:

• Your access to or use of (or inability to access or use) the Website or our services.
• Any conduct or content of any third party on or through the Website.
• Unauthorized access, use, or alteration of your transmissions or content.
• Errors, mistakes, or inaccuracies in any content on the Website.
• Personal injury or property damage of any nature resulting from your use of our Website or services.
• Any interruption or cessation of transmission to or from the Website.
• Any bugs, viruses, trojan horses, or similar harmful code transmitted through the Website by any third party.

In no event shall our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Website and services exceed the greater of: (a) the total amount you paid to Pizza Ranch in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred United States Dollars ($100.00).

The limitations set forth in this section shall apply regardless of the legal theory upon which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, even if Pizza Ranch has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages; accordingly, some of the above limitations may not apply to you to the extent prohibited by applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, service providers, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to the Website or our services, including any orders placed.
• Your violation of these Terms of Service.
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or any other rights.
• Your violation of any applicable federal, state, or local law or regulation.
• Any content you submit, post, transmit, or otherwise make available through the Website.
• Your negligence, willful misconduct, or fraudulent acts.
• Any claim that your use of the Website caused damage to a third party.

Pizza Ranch reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Pizza Ranch in asserting any available defenses. You may not settle any claim or matter subject to this indemnification provision without the prior written consent of Pizza Ranch.

9. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Ranch. These links are provided for your convenience only and do not constitute an endorsement, approval, or recommendation by Pizza Ranch of any third-party website or its content.

Pizza Ranch has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party websites you visit. Your interactions with any third-party website or service are solely between you and such third party, and Pizza Ranch shall not be responsible or liable for any loss or damage incurred as a result of such interactions.

10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and disclose personal information that you provide to us or that we collect through your use of the Website. By using our Website and services, you consent to the collection and use of your information as described in our Privacy Policy.

To the extent applicable, our data practices comply with relevant United States privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, as well as the Children's Online Privacy Protection Act (COPPA), and the Federal Trade Commission Act (FTC Act). Please review our Privacy Policy for more information about your rights and our obligations.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be governed by and construed in accordance with the laws of the United States and the applicable state laws of the state in which Pizza Ranch's principal place of business is located, without regard to its conflict of law principles.

To the extent that any dispute is not subject to arbitration as provided in Section 12 below, you irrevocably consent to the exclusive personal jurisdiction of the state and federal courts located within the applicable jurisdiction of Pizza Ranch's principal place of business for the resolution of any such dispute. You waive any objection to venue in such courts on the grounds of inconvenience or otherwise.

Nothing in these Terms shall limit Pizza Ranch's right to seek equitable or injunctive relief in any court of competent jurisdiction to protect its intellectual property, proprietary information, or other rights where applicable.

These Terms shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first contact Pizza Ranch at [email protected] and provide a written description of the dispute, including relevant information and the relief sought. Pizza Ranch will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within that period, either party may pursue formal dispute resolution as set forth below.

12.2 Binding Arbitration

EXCEPT AS OTHERWISE PROVIDED IN THESE TERMS, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, OR INVALIDITY THEREOF SHALL BE RESOLVED BY BINDING ARBITRATION CONDUCTED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES, AS MODIFIED BY THIS SECTION.

The arbitration shall be conducted by a single neutral arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator shall have the authority to award any remedy or relief that a court of competent jurisdiction could order or grant, except that the arbitrator shall not have the authority to award punitive damages unless provided by statute.

All arbitration proceedings shall be conducted in English and shall take place in the United States. The costs of arbitration, including the filing fee and the arbitrator's fee, shall be allocated in accordance with the AAA's rules, except that Pizza Ranch will pay for any arbitration filing fee if you initiate arbitration and your claim does not exceed $10,000 USD.

12.3 Class Action Waiver

12.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction. Additionally, either party may seek provisional injunctive or equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property or other proprietary rights.

13. Term and Termination

These Terms of Service are effective as of the date you first access or use the Website and shall remain in full force and effect for as long as you use the Website or services, unless sooner terminated as set forth herein.

Pizza Ranch reserves the right, in its sole discretion, to suspend or terminate your access to the Website and services, with or without notice and without liability to you, for any reason, including but not limited to:

• Your breach of any provision of these Terms.
• Fraudulent, abusive, or unlawful activity associated with your use of the Website.
• Requests by law enforcement or government agencies.
• Discontinuation or material modification of the Website or any service offered through it.
• Technical or security issues or problems.
• Extended periods of inactivity on your account.

You may terminate your relationship with Pizza Ranch at any time by ceasing all use of the Website and services and, if applicable, by deleting your account. Any orders placed prior to termination that have already been confirmed and processed will remain subject to these Terms.

Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including but not limited to provisions regarding intellectual property rights, disclaimers of warranties, limitation of liability, indemnification, dispute resolution, and governing law.

14. Changes to Terms of Service

Pizza Ranch reserves the right, at its sole discretion, to modify, update, or revise these Terms of Service at any time. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and may provide additional notice through the Website, email, or other appropriate means.

Your continued use of the Website or services following the posting of any changes to these Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed about your rights and obligations. If you do not agree to the revised Terms, you must immediately stop using the Website and services.

It is your responsibility to check this page regularly for updates. Pizza Ranch shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Website or services resulting from changes to these Terms.

15. Severability

If any provision of these Terms of Service is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, void, or unenforceable under applicable law, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected or impaired by the invalidity, illegality, or unenforceability of any individual provision.

The parties agree that the court or arbitrator should endeavor to give effect to the parties' original intentions as reflected in the provision, and the other provisions of these Terms shall remain valid and enforceable.

16. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by Pizza Ranch on the Website, constitute the entire agreement between you and Pizza Ranch concerning your use of the Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the subject matter hereof.

No waiver by Pizza Ranch of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. The failure of Pizza Ranch to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. Any waiver by Pizza Ranch must be made in writing and signed by an authorized representative of Pizza Ranch to be effective.

17. Force Majeure

Pizza Ranch shall not be liable for any delay or failure to perform any of its obligations under these Terms resulting from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, severe weather conditions, pandemics, epidemics, governmental actions, war, terrorism, labor disputes, power outages, internet service disruptions, supply chain interruptions, or any other event beyond our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, Pizza Ranch will make reasonable efforts to resume normal operations as soon as practicable and will communicate with customers regarding any significant disruptions to service.

18. Electronic Communications and Notices

By using our Website and services, you consent to receive electronic communications from Pizza Ranch. These communications may include notices about your account, order confirmations, promotional offers, and other information concerning or related to our services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including the requirement that such communications be in writing, to the extent permitted by applicable law, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), 15 U.S.C. § 7001 et seq.

Any notices or communications you wish to send to Pizza Ranch must be sent to the contact information provided in Section 19 below. Notices sent to us via email shall be deemed received when sent, provided that no error message or bounce-back is received by the sender.

19. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, or if you wish to contact us for any reason related to your use of our Website or services, please contact us using the following information:

We will make reasonable efforts to respond to all inquiries within a reasonable timeframe. For urgent matters related to active orders, we recommend contacting us via email at [email protected].