Privacy Policy

This Privacy Policy describes how Pizza Ranch ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your personal information when you visit our website at ranch-piz.rest, place orders, use our services, or otherwise interact with us. Please read this policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described herein.

We are committed to protecting your privacy and handling your personal data with transparency, integrity, and respect. This Privacy Policy applies to all users of our website, mobile services, and any other digital or physical touchpoints through which we collect personal information.

1. Who We Are

Pizza Ranch is a food service business operating in the United States. For all privacy-related inquiries and requests, you may contact us using the following details:

2. Information We Collect

We collect various categories of personal information depending on how you interact with us. Below is a comprehensive breakdown of the types of data we may collect:

2.1 Personal Identification Information

When you create an account, place an order, sign up for our newsletter, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Date of birth (for age verification or promotional purposes)
• Username and password (stored in encrypted form)

2.2 Payment and Transaction Information

When you make a purchase through our website or in-store systems, we or our payment processors collect:

• Credit/debit card details (processed securely through PCI-DSS compliant third-party processors)
• Billing address associated with payment methods
• Order history and transaction records
• Purchase amounts and itemized receipts

2.3 Usage and Behavioral Data

When you browse our website, we automatically collect certain information about your interaction, including:

• Pages visited and time spent on each page
• Clickstream data and navigation paths
• Search queries entered on our website
• Products viewed, added to cart, or ordered
• Referring URLs (how you arrived at our site)
• Timestamps of visits

2.4 Device and Technical Information

We automatically receive technical data from your device and browser, including:

• IP address
• Browser type and version
• Operating system and device type
• Screen resolution
• Device identifiers (mobile advertising IDs)
• Time zone settings and language preferences
• Plugins and extensions enabled in your browser

2.5 Location Data

With your consent or as necessary for service delivery, we may collect:

• General geographic location based on IP address
• Precise GPS location if you use our mobile application and grant permission
• Delivery address information provided by you during checkout

2.6 Communications and Customer Support Data

If you contact us via email, phone, or web form, we may collect:

• The content of your messages and inquiries
• Your contact details used in communications
• Records of previous interactions for quality and training purposes
• Feedback, reviews, and survey responses

2.7 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior. Please see Section 9 of this policy for a detailed description of our cookie practices.

2.8 Social Media and Third-Party Login Data

If you choose to log in using a third-party social media account (such as Google or Facebook), we may receive limited profile data from that platform, including your name, email address, and profile picture, as permitted by your settings on that platform.

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes, including:

3.1 Service Provision and Order Fulfillment

• Processing and completing your food orders and transactions
• Managing your account and maintaining your preferences
• Delivering orders to the address you provide
• Sending order confirmations, receipts, and status updates
• Responding to your inquiries, complaints, and customer service requests

3.2 Marketing and Promotional Communications

• Sending promotional emails, newsletters, and special offers (with your consent where required)
• Personalizing marketing messages based on your order history and preferences
• Running loyalty programs and reward schemes
• Conducting contests, sweepstakes, and promotional campaigns
• Retargeting you with relevant advertisements on third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send, or by contacting us at [email protected]. Opting out of marketing emails will not affect our ability to send you transactional communications related to your orders.

3.3 Analytics and Service Improvement

• Analyzing website traffic patterns and user behavior to improve our website
• Understanding which menu items are most popular
• Conducting A/B testing to optimize our website layout and content
• Generating aggregated, anonymized reports for internal business analysis
• Monitoring website performance and identifying technical issues

3.4 Legal Compliance and Safety

• Complying with applicable laws and regulations, including the FTC Act and applicable state privacy laws
• Preventing, detecting, and investigating fraudulent transactions and security incidents
• Enforcing our Terms of Service and other agreements
• Responding to lawful requests from government authorities or courts
• Protecting the rights, property, and safety of Pizza Ranch, our customers, and the public

3.5 Personalization

• Recommending menu items based on your past orders and preferences
• Displaying location-relevant content and offers
• Customizing your experience based on your stated preferences

4. Legal Basis for Processing

As a business operating in the United States, we rely on the following legal grounds to process your personal information:

5. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may, however, share your data in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party companies to assist us in operating our business and delivering our services. These include:

• Payment Processors: To securely process credit and debit card transactions
• Delivery Partners: To fulfill and track delivery orders
• Email Marketing Platforms: To send promotional and transactional emails
• Analytics Providers: Such as Google Analytics, to analyze website usage
• Cloud Hosting Providers: To store and manage our data infrastructure
• Customer Support Tools: To manage and respond to customer inquiries
• Advertising Networks: To serve targeted advertisements

All third-party service providers are contractually required to use your information only for the purposes for which it was shared and to maintain appropriate security safeguards.

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid legal processes, including:

• Court orders, subpoenas, or warrants
• Requests from law enforcement or regulatory authorities
• Requirements under applicable federal or state law, including the FTC Act
• Situations involving threats to public safety or the safety of individuals

5.3 Business Transfers

In the event that Pizza Ranch undergoes a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring or successor entity. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your information with other third parties when you have explicitly consented to such sharing.

6. Data Security

We take the security of your personal information very seriously. We have implemented a comprehensive set of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, and destruction.

6.1 Technical Measures

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encryption of sensitive data stored in our databases
• Firewalls and intrusion detection systems
• Regular security patching and vulnerability assessments
• Multi-factor authentication for administrative access
• PCI-DSS compliant payment processing

6.2 Administrative Measures

• Access to personal data limited to employees and contractors who need it to perform their job functions
• Regular privacy and security training for all staff
• Data processing agreements with all third-party service providers
• Documented data breach response procedures

6.3 Physical Measures

• Secure, access-controlled server facilities
• Physical security controls for any equipment storing personal data

7. Your Privacy Rights

Depending on your state of residence, you may have certain rights with respect to your personal information. We are committed to honoring those rights in accordance with applicable United States privacy law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents, and the FTC Act for all users.

7.1 Rights Available to All Users

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt Out of Marketing: You may opt out of receiving marketing communications at any time.

7.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the CCPA/CPRA:

• Right to Know: You have the right to know what personal information we collect, use, disclose, and sell about you.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: You may limit our use of sensitive personal information to certain permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised your privacy rights.
• Right to Data Portability: You may request that we provide your personal information in a portable, readily usable format.

7.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us through one of the following methods:

• Email: [email protected] with the subject line "Privacy Rights Request"

We will respond to verified requests within 45 days. For complex requests, we may extend this period by an additional 45 days with notice. We may need to verify your identity before processing your request.

7.4 Authorized Agent

California residents may designate an authorized agent to submit requests on their behalf. To do so, the authorized agent must provide written authorization signed by you, and we may still require you to verify your identity directly with us.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When personal information is no longer required, we will securely delete or anonymize it in accordance with our data retention schedule.

9. Cookies and Tracking Technologies

Our website at ranch-piz.rest uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and deliver personalized content and advertising.

9.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site.

9.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, including maintaining your session and shopping cart.
• Performance and Analytics Cookies: Used to collect information about how visitors use our site, helping us improve its functionality and content.
• Functionality Cookies: Allow the website to remember choices you make (such as your language or location) and provide enhanced, personalized features.
• Targeting and Advertising Cookies: Used to deliver advertisements relevant to your interests and to measure the effectiveness of our advertising campaigns.

9.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete cookies, or alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website.

For California residents, you have the right to opt out of the use of cookies that constitute the "sale" or "sharing" of personal information under the CCPA/CPRA. You may exercise this right by clicking the "Do Not Sell or Share My Personal Information" link on our website or by contacting us directly.

10. Children's Privacy

Pizza Ranch does not knowingly collect, solicit, or process personal information from individuals under the age of 18. Our website and services are intended for adults who are at least 18 years of age. If you are under 18, please do not use our website, create an account, or submit any personal information to us.

If you are a parent or legal guardian and believe that your child under 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly delete the child's information from our records.

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.

11. International Data Transfers

Pizza Ranch is a United States-based company. Your personal information is primarily collected, processed, and stored within the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our services, you consent to the transfer of your personal information to the United States. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including using standard contractual clauses and ensuring that third-party recipients maintain adequate data protection standards.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or services that are not operated by Pizza Ranch. This Privacy Policy does not apply to any third-party websites or services. We have no control over and assume no responsibility for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Our site may include social media features (such as Facebook Like buttons or Instagram feeds). These features may collect your IP address, the page you are visiting, and set a cookie to enable the feature to function properly. Social media features are hosted by the respective platforms and your interactions with these features are governed by the privacy policy of the company providing them.

13. Do Not Track Signals

Some browsers have a "Do Not Track" feature that allows you to signal to websites that you do not want your online activity tracked. At this time, our website does not respond to "Do Not Track" signals. However, you can use the cookie management and opt-out options described in Section 9 of this policy to limit tracking.

California residents may also exercise rights related to tracking technologies under the CCPA/CPRA as described in Section 7 of this policy.

14. FTC Act Compliance

Pizza Ranch is committed to complying with the Federal Trade Commission (FTC) Act and FTC regulations governing consumer privacy and data protection. Our privacy practices are designed to be fair, transparent, and consistent with FTC guidance on consumer data privacy, data security, and deceptive trade practices. We do not engage in unfair or deceptive acts or practices related to the collection, use, or disclosure of your personal information.

15. How to File a Privacy Complaint

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can address your concerns directly.

15.1 Contact Us

Please reach out to our privacy team using the following contact information:

We will acknowledge your complaint within 10 business days and work to resolve it as quickly as possible, typically within 45 days.

15.2 Complaints to Regulatory Authorities

If you are not satisfied with our response to your privacy complaint, or if you believe we have violated applicable privacy law, you have the right to file a complaint with relevant regulatory authorities:

Federal Trade Commission (FTC)

• Website: www.ftc.gov/complaint
• Phone: 1-877-382-4357
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, D.C. 20580

For California Residents — California Privacy Protection Agency (CPPA)

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Blvd, Sacramento, CA 95834

California Attorney General

• Website: oag.ca.gov/privacy

For residents of other states with applicable state privacy laws, please contact your state's attorney general office or relevant data protection authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational considerations. When we make material changes, we will:

• Post the updated policy on this page with a new "Last Updated" date
• Send you an email notification if you have an account with us
• Display a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated policy.

17. Contact Information for Privacy Inquiries

For any questions, concerns, or requests related to this Privacy Policy or our data handling practices, please contact our Privacy Team:

This Privacy Policy was last reviewed and updated on April 16, 2026. By using our website at ranch-piz.rest and our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.